Why Speed Matters When Responding To A Crisis

A lot can be at stake for organizations that react too slowly—or too quickly—when addressing a crisis. Rick Alcantara, a crisis communication, explains why the speed at which companies and agencies respond to a crisis can help or hamper efforts to resolve the situation. Quotes Action involves ensuring that those who are responsible are held accountable, while also implementing preventative measures to avoid similar incidents from reoccurring in the future. - RickStudying crisis response strategies in various industries and professions can help companies and organizations identify effective practices. - Eric it's important to consider potential risks, plan for an appropriate response, and ensure that you are adequately prepared - Rick Featured Guest Rick Alcantara President Rick Alcantara Consulting https://www.linkedin.com/in/rickalcantara/ Chapters 00:00 Introduction 03:03 The Significance of Prompt Crisis Response 05:10 Maximizing the Benefits of Prompt Crisis Response 06:29 Crisis Response Team Planning and Execution Discussed 07:54 Comparing Effective & Ineffective Crisis Management Responses 08:49 Steps to Ensure Timely Response to Emergencies 11:33 Government vs. Private Sector Crisis Response Analysis 14:31 Preparing for Social Media Crises in the Digital Age 15:26 Crisis Circumstances and Response Time 18:45 Examining the NFL's Emergency Response Plan 20:46 NFL's Delay in responding to crisis 23:55 Takeaways from Eric Produced by Heartcast Media http://www.heartcastmedia.com Learn more about your ad choices. Visit podcastchoices.com/adchoices