Establishing a Strong Foundation for Revenue-Centric Customer Success

EPISODE GUEST: Ramses Bossuyt, Co-Founder of House of RetentionLinkedIn ProfileIn this episode of CS RevSpeak, Angeline speaks with Ramses Bossuyt, Co-Founder of House of Retention, about the realities of leading a revenue-driven Customer Success team and the importance of adapting to the evolving expectations of CS leadership. Ramses shares his experience on how CS leaders can successfully transition their teams to hold revenue accountability and the impact this shift has on cross-functional...