223 - Inheriting an underperforming team
Culture Bites - A podcast by Human Synergistics

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Fiona Hogarth shares her tips on what to do when inheriting a new team: Observe, understand the context, bring some enthusiasm, create clarity about what we're doing and why, keep in mind your peers and colleagues... If you want to unlock performance, visit us at: https://www.human-synergistics.com.au/ If you're a leader and what to share your own story of development, email: [email protected] Key Takeaways When Inheriting an Underperforming Team Take a moment to observe: Before making any big moves, it’s critical to understand the team’s dynamics and the organizational environment. Think of it as a “Bear Grylls” moment—take a knee and assess the situation. Diagnose the team: Is the team high-performing, dysfunctional, or somewhere in between? Build relationships, understand the challenges, and determine the best course of action. Create a shared vision: Bring the team together, set clear goals, and ensure everyone knows what they’re working toward. Establish your leadership philosophy and how you’ll guide the team moving forward. Set clear expectations: Build in a rhythm for meetings and team check-ins. Ensure accountability, but also provide space for open feedback. Empower your team: Allow autonomy and encourage ownership of their work. Create a culture of collaboration where team members take initiative, solve problems, and hold themselves accountable. Celebrate progress: Regularly check-in and celebrate milestones. Reinforce positive behavior and adjust your approach as necessary.