Kip Lambert: A Culture of Kindness

When people think about the key attributes of a successful company culture, kindness doesn’t always make it to the top of the list. In fact, it often doesn’t make the list at all. And yet, when you think of how kindness could potentially express itself through people’s daily actions at work, you’ll easily come up with a long list of highly desirable behaviours.  In this context, it’s not surprising that Kip Lambert, the co-owner and Chief Culture Officer of the company called Destination makes it his priority to cultivate a culture of kindness.  In this episode, Kip shares why kindness is so important for him and what he and his team do to create WOW experiences for their team members.