EP 16: Top Tips On How to Better Understand The Customer Experience with Jeff Sheehan

Welcome to Episode 16 of The Customer Service Gold Dust Podcast.In this episode, Gavin is joined by Customer Experience Advisor, Jeff Sheehan.We hear Jeff talk about his various experiences with Customer Experience; how the multiple companies he worked for helped illuminate a path towards better understanding Customer Experience; and the challenges when trying to complete a book.------You can find Jeff online at: https://www.linkedin.com/in/jeffsheehandublin/------This podcast is hosted by Ga...