EP 56: Creating VIP Customer Experience with Carolene Méli

Welcome to Episode 56 of The Customer Service Gold Dust Podcast.In this episode, Gavin is joined by Carolene Méli.Carolene is an Experience Strategist/Advisor and was also the Head of VIP Experiences at Cirque du Soleil Entertainment Group.We hear her detail the four key elements that make a truly great and memorable experience; take us behind the scenes of the VIP Experience at Cirque du Soleil, and discuss why curiosity is a surefire pathway to enlightenment.------You can find Carolene onli...