EP 59: Riding the Waves with Natasha Ratanshi-Stein

Welcome to Episode 59 of The Customer Service Gold Dust Podcast.In this episode, Gavin is joined by Natasha Ratanshi-Stein.Natasha is the Founder of Surfboard.We hear her describe how she came up with the idea for Surfboard and what solutions it aims to provide; the reason behind aiming to bring more humanity to issues like scheduling; and why the opportunity was there to offer a more refined and collaborative piece of technology in the CX industry.------You can find Natasha online at:LinkedI...