Empowering Agile Staffing Practices in Your Contact Center with Donna Fluss, President, DMG Consulting.
CX Pulse Podcast | Insights on Customer Experience, AI, WFM, Customer Service, Customer Satisfaction & Contact Centers - A podcast by NICE
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As the pandemic eases and the hybrid work model continues to evolve, hear how digitally powered agile staffing practices can transform your contact center’s onboarding, training, engagement—and CX.
