CXChronicles Podcast 170 with Ilenia Vidili, Customer Experience & Success Expert

Hey CX Nation, In this week's episode of The CXChronicles Podcast #170 we welcomed Ilenia Vidili, Customer Centricity Advisor, Speaker & Author based in Milan, Italy. Ilenia has over a decade of experience in both business-to-consumer and business-to-business companies. She works with her clients to close the gap between internal and external stakeholders to find new opportunities ripe for customer centricity optimization. Ilenia is currently the founder of The Smarter Crew, a ...