CXChronicles Podcast 181 with Tom Goodmanson, CEO at Calabrio

Hey CX Nation, In this week's episode of The CXChronicles Podcast #181 we welcomed Tom Goodmanson, President & CEO at Calabrio based in Minneapolis, MN. Calabrio's products and services help their customers maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management, and personalized coaching.​ In this episode, Tom and Adrian chat through how he has tackled The Four CX P...