CXChronicles Podcast Episode 56 with Jeff Gothelf, Author of Lean UX & Sense & Respond

In this episode of the CXChronicles Podcast we are thrilled to have Jeff Gothelf onto the show. Jeff & Adrian chat through all of the details that revolve around customer experience, design experience, user experience, & design thinking. Not only do we cover the 4 CX Pillars of Team, Tools, Process & Feedback but we talk about how they relate to the Lean UX methodology & how every customer focused business leader & executive should be thinking about how to double down on t...