CXChronicles Podcast Episode 96 with Robin Marcenac Head of CX at Pypestream

In episode #96 of The CXChronicles Podcast we welcomed Robin Marcenac, Head of Customer Experience & Success at Pypestream to talk with the CXNation. Robin talks with Adrian and the CXNation about his customer experience leadership journey helping to build customer support teams and strategies at companies like IBM and Pypestream in New York City. In this episode you will hear from a customer focused business leader that is responsible for global implementations, customer support ...