How emotions shape human behavior in cybersecurity

Employees are a critical component when addressing cybersecurity problems within an organization. Creating software, a plugin, or an awareness course is not enough. You need to understand how people interact with the system and where they fall short of following best practices. This allows the creation of user-friendly policies that make people feel supported and not attacked. It makes more people open to asking for help when they receive suspicious emails because they don’t feel judged.