The art of listening
Cyber Empathy - A podcast by Andra Zaharia
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The biggest communication problem we have is that we listen with the intention of replying instead of understanding. This takes away the safety net that a speaker is expecting to have and closes the door on empathy. That is why it is important to practice the critical art of listening if you wish to grow in how you practice empathy. Mastering it will help you connect with others in a generous and meaningful way.