Ep. 175: The ROI of a Healthy Workplace Culture

In this energized episode of Cyber Security Matters, Christian and Dominic chat with Natasha Purnell, a workplace culture expert and the Chief Culture Officer (CCO) at Park Insurance.   In this episode, we will cover:   How a happy employee = huge ROI when it comes to customer/client satisfaction  What the current cultural climate looks like in the insurance industry Some signs of a toxic workplace culture Steps that can be taken to create a positive experience for employees How workplace culture is set and demonstrated from the top down