Online Training and Document Storage: An Interview With Justin Goodarz

Darshan: Hey, everyone. Welcome to another episode of DarshanTalks. We have Justin Goodarz. And I've known Justin for probably about 10 years, but we've sort of always been the same circles. I have some very good memories of us hanging out. I think it was DIA where we hung around afterwards, and maybe it's [inaudible 00:00:24] or something else, but hang around afterwards, having drinks. And this podcast became a great reason to reconnect with old friends. And I have this opportunity to do it again with you, Justin. Justin, do you want to tell everyone what you're up to now, what you did before, and sort of what makes you awesome at what you do? Justin Goodarz: Yeah, yeah. Sure. Awesome. I'll take it. And I think it was initially when we first met was DIA about eight years ago in Philadelphia. I was brand new to Greenphire at that time, so entry level that we were hosting our Greenphire event there at DIA and they made me walk around to handout flyers all throughout Philly to different restaurants to try to get some traction there. I mean, Greenphire wasn't what it is today obviously. It's a household name now, but I think that was the first time you and I met at DIA, Philadelphia. Darshan: Can I be perfectly honest? You may not remember this, but you were so new and Greenphire was so new that I remember asking you, at one point it came a bit of a challenge, if I could find the most off the topic thing and you found a way of getting into Greenphire. It was the most awesome thing to watch. It was great. Justin Goodarz: I mean- Darshan: We've all sort of grown and it's impressive seeing you do the things you're doing now. So tell us what you're doing now then. Justin Goodarz: Thank you. Yes. So about three years ago, I made the transition from Greenphire to Trifecta Clinical based out here in Los Angeles. So I made the transition from Philadelphia to San Francisco with Greenphire, and then from San Francisco to Los Angeles with Trifecta Clinical. Darshan: That sounds horrible by the way. I mean- Justin Goodarz: Responsible- Darshan: I mean, just beautiful sunshine. It must be horrible. Justin Goodarz: Tough life out here. Yeah, it's been a very simple transition for me. Darshan: Fair enough. Fair enough. Justin Goodarz: [inaudible 00:02:23] Philadelphia. I mean, I love it out there, still have family and friends out there, but I think LA is home for the foreseeable future. Darshan: Oh, is that right? Justin Goodarz: But working for Trifecta Clinical, director of business development, so responsible for the West coast, a couple other key clients globally, and we're doing some cool stuff. So very excited to dive into what we do, but more importantly, talk about the industry and what's changed over the past couple of months. Darshan: So obviously we'll do a little spiel at the end, but tell me a little bit about what Trifecta does just so we're all on the same page and why you know- Justin Goodarz: Sure. Darshan: ... lot about this stuff we're going to get into. Justin Goodarz: Yeah. Yeah. So what we provide is a critical site communication platform that is used to support three different features. The first is the delivery and documentation of global site training, investigator training. The second is the distribution of safety letters or SUSARs with acknowledgement of receipt. And then the third is regulatory document exchange. What we've seen is by leveraging one platform to support various different processes it enhances site centricity by reducing portals that they must log in to, enhances inspection readiness by maintaining all of that documentation centrally, which would have historically been stored at individual research sites or not even ...