Ep 108: What ISN'T Design Thinking?

Join Ben Smithwell for a smart and snarky look at the endless definitions and uses of design thinking. I got so excited by the premiere of my new theme song that I forgot to say HI I'm Debbie from Delta CX. We're a full service CX and UX agency. :) This is marked explicit since we did use some swear words.   Watch on YouTube: https://youtu.be/ltkhvScFXn0