#140- The Swan - Rajiv Ruwala

You wouldn’t know from it his calm demeanour, but Rajiv Ruwala is a busy guy.   Things have always been that way for Rajiv, who purchased his first practice with his sister Aneeka before starting his VT year and quickly grew the ailing three-chair practice into a successful seven-surgery clinic.   He’s since opened a second practice under the 2 Green Dental brand and is poised to open a third, just weeks after the arrival of his first child.   Rajiv talks about the ups and downs of his journey so far, reflecting on what defines success, building organisational culture, and much more.   Enjoy!  In This Episode 01.44 - Current practice and ownership 07.39 - Structure, management and culture 18.33 - Mindset and communication 26.44 - Why Rajiv loves clinical work 30.07 - Growth and marketing 37.00 - Brand positioning 40.44 - Plans and project management 45.38 - 2 Green Dental 52.06 - Keeping going 01.00.19 - Associates and the comfort zone 01.08.31 - Defining success 01.10.10 - Blackbox thinking 01.22.09 - Cultivating culture 01.31.39 - Last days and legacy 01.38.52 - Fantasy dinner party About Rajiv Ruwala Rajiv qualified from King’s College London in 2008 and joined his sister Aneeka in purchasing and running Croydon-based 2 Green Dental.   He earned a Postgraduate Certification for Dental Education from the University of Bedfordshire, acted as a clinical demonstrator at King’s College Dental Institute, and is now a foundation tutor with the London Deanery.   Rajiv is a prolific lecturer for the British Dental Association’s Squadron strategy on professional development and patient communication and has also addressed audiences on behalf of Invisalign and SmileFast.