#224- Legal Eagle — Len D'Cruz

Payman Langroudi presents part one of a deep conversation with Len D'Cruz, a distinguished figure in dental legal affairs. Len shares his journey from Nairobi to London, his unexpected path into dentistry, and his perspectives on the evolving field of dental law.    Len talks about childhood, academic choices, and his approach to handling dental complaints and claims with empathy, detailed record-keeping, and a cool head in the face of pressure.  In This Episode 02:15 - Backstory 04:10 - Entry into dentistry 07:55 - Character traits 09:00 - Dentistry and academia 11:10 - Whitechapel 12:30 - University 14:10 - Work ethic 17:10 - Dental legal affairs  24:45 - Mistakes and shame 31:20 - The legal landscape 35:10 - Partnerships 38:40 - Defending legal cases 41:05 - Implant and aligner therapy 43:40 - Future trends 45:55 - Record-keeping About Len D'Cruz Len D'Cruz is the head of indemnity at the British Dental Association. He heads a mixed NHS/private practice consisting of seven surgeries in Woodford Green, North East London. He also teaches the MA in Dental Law and Ethics program at the University of Bedfordshire.