#263 Building a Dental Legacy — Polly Bhambra

Polly Bhambra, co-owner of the Tri Dental group, shares her journey from dental nurse to overseeing ten dental practices in the West Midlands. She discusses the importance of empowering dental nurses, creating a respectful work environment, and the challenges and rewards of managing a large team. Polly also talks about her family’s entrepreneurial background and the balancing act of building a dental group while raising a family. Enjoy! In This Episode 00:00:05 - Introduction and background00:01:10 - Empowering dental nurses00:04:00 - Career progression and training for staff00:07:45 - Managing change and overcoming resistance00:13:00 - Ideal practice model for growth00:17:45 - Handling a large team00:20:00 - Hiring and firing strategies00:25:30 - Supporting associates00:30:00 - Family influences and work-life balance00:34:00 - Expansion plans and building a legacy About Polly Bhambra Polly Bhambra is a co-owner of Tri Dental, a group of ten practices in the West Midlands. Starting her career as a dental nurse, Polly now leads a large team, focusing on growth, staff development, and patient care. She is known for her commitment to creating a respectful and empowering workplace.