#015: Meriah Garrett: Scaling with empathy and intention

When companies start scaling design, the emphasis is sometimes on getting more shipped—but what if the first deliverable was a balanced team instead of a new feature?

USAA’s Chief Design Officer Meriah Garrett has a unique approach to creating balanced design teams. In this new episode, she also discusses her role in the C-suite and how being mission-driven affects product development across multiple offices.

“We have this power to synthesize the world into something that feels actionable, and that is both a burden and a gift...Your job is not to just put your headphones on and make a beautiful object. Your job is to listen to the world around you and drive a new perspective on it.” –Meriah Garrett

Tune in on iTunes, Stitcher, or Google Play—and if you enjoy Meriah’s episode, I hope you’ll review and share it with others in the design community.