027 — Lauren Krcatovich: Product-led thinking creates better Salesforce orgs!

Lauren Krcatovich is CRM Development Manager at Cision. Her journey in tech has been shaped by business analysis and product management before taking the reins for overall Salesforce development. In this episode of DevOps Diaries, Lauren shares why product and design thinking is critical to the success of Salesforce implementations. She uncovers the key stakeholders that need to be involved in projects from the start to achieve the best results — some may surprise you! Jack and Lauren also...