Architects of Flow w/ Jonathan Roberts (Forrester)

IT has the power to architect a better employee experience—to enable an end user to stay in a flow state and perform their job better.But it requires nothing less than a revolution.Sounding the alarm is Jonathan Roberts, Analyst at Forrester. He joins the show to chat about how IT must expand its aperture and find new and innovative ways to support the business. We discuss:Highly engaged and burnt out employees nicknamed “tired rockstars”The connection between burnout/engagement and technologyThe evolving, amoeba-shaped definition for the workplaceHow IT can architect a better employee experienceFor more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.