Reimagining Care: Hospital-at-Home, Remote Innovation, and the New Healthcare Frontier

As healthcare extends beyond traditional walls, leaders are rethinking how, where, and by whom care is delivered. In this episode of CHIMEcast, CHIME President and CEO Russ Branzell sits down with Dr. Ben Zaniello, Chief Medical Officer at Best Buy Health, to unpack the future of Hospital-at-Home and remote care. Together, they explore what it takes to build scalable, tech-enabled care models—from integrated platforms to in-home logistics—while tackling the policy, operational, and cultural challenges leaders must navigate. This is a real-world conversation about leading through transformation, future-proofing care, and staying grounded in the clinical mission. Participants Russ Branzell, CHIME President & CEO (Host) Ben Zaniello, MD, Chief Medical Officer, Best Buy Health