In Conversation with Shahar Markovitch from Natural Intelligence

In our latest Digital Legal Exchange podcast, Michele DeStefano sits down with Shahar Markovitch, Exchange Faculty Advisor and Chief Digital and Transformation Officer at Natural Intelligence, to explore why he joined the Exchange and his views on Digital Transformation in the legal function.  Shahar shares his thinking on why digital and technology creates an opportunity that forces a change in the legal function, and he and Michele share stories about why the customer experience, and delighting customers is a critical factor in digital transformation.  “Digital and technology creates an opportunity that forces a change in the legal function, because a modern organization has to be agile, they have to be nimble, they have to be faster and take risk, sometimes even work on the edge of risk. And that creates a forcing mechanism for legal to change.”