Empowering Teams and Overcoming Bureaucratic Roadblocks: An Insider's Guide | Jonathan Alloy, VP for Customer Experience and Innovation Consulting at Publicis Sapient

In this episode of Dreams with Deadlines, Jenny Herald and Jonathan Alloy take a deep dive into the strategy execution challenges that organizations face when implementing a customer-centric approach. Jonathan Alloy, a seasoned leader in banking and financial services, takes us through the journey of creating a microsite that puts the needs of customers first and the obstacles he faced along the way. Join us as we discuss these challenges and more as Jonathan shares his experience, insights and tips on how to overcome them, and pave the way for true customer-centric innovation.