S4 | Ep 15 | Large Scale Transformation and The Measurement of Success with Niresh Rajah, Group Chief Data Officer at Danske Banke

In Episode 15, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is re-joined by Niresh Rajah, now the Group Chief Data Officer at Danske Banke, where they discuss building a Chief Data Office to support one of the largest digital transformations in financial services across Europe, which includes;Forward 28: the 5-year strategy to be a digitally orientated, customer-first, sustainable organisation Being hired to create a data-driven environment to support one of the largest FS digital transformations in EuropeConstructing ‘Data-Driven Danske’ and the 4 components of focus The 5 layers of the ‘Data-Driven Danske’ layer cake Demonstrating value from a multi-billion investment The key instigator as to why the investment has been madeAligning Forward 28 and Data-Driven Danske Building the 8 capabilities that make up a Chief Data OfficeBattling defence and offence as a large FS organisation Why faith and trust only go so far The 4 metrics to measure that change is happening Using transition states to move towards the end-goal Having executives who see the value of data as being fundamental to their customers The challenge of prioritising the best use cases due to so much demand The reality of driving change in a large legacy organisation despite the appetite to do so Fighting the war for talent to build a forward-think chief data office Delivering quick wins despite having the trust of the executive leadership team Top-Down, Bottom-Up and the Messy Middle Developing an engagement and communication approach The importance of having a talent strategy to build a world-class D&A capability Building a co-sponsored cross-skilling programme Predictive AI v Generative AI Thanks to our sponsor, Data Literacy Academy. Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity. If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first. At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve. Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.