#210 - Alex Plugaru: Gorgias CTO - Building & Learning from serving 10,000+ Merchants

DTC POD: How The Best Brands Are Built - A podcast by Ramon Berrios, Blaine Bolus - Thursdays

Categories:

Business

In this episode of DTC Pod, Alex discusses the evolution of customer service, why customer service agents are actually sales people and how Gorgias unlocks that, the stigmas of customer service, and why Gorgias is committee to changing the customer service industry.