Creating Next-Gen Customer Experiences for Travel & Lifestyle Rewards Programs with Manish Dureja, MD & CEO of InterMiles

Infostretch CCO Avery Lyford had a chance to speak with Manish Dureja, MD & CEO of InterMiles, the world’s leading travel and lifestyle rewards program. In this DTV Interview, they discuss the importance of customer experience in creating engagement and loyalty and how digital is forging new personalized customer experiences in the travel and rewards industries.