Lessons from Changing 3PLs

Scaling down a business is less fun than scaling up. The issues might be similar, but the process is different.In this week's episode, host Eric Bandholz addresses the recent experience of Beardbrand, his company, changing 3PLs — third-party logistics providers. He describes the need to reduce warehouse and fulfillment costs, having lost a large wholesale customer. He explains why he chose an initial provider, only to encounter higher-than-quoted rates and poor service. He switched agai...