31: Learn How To Build Trust And Lifetime Customer Loyalty With A Painless Return Experience

On today’s episode, I’m chatting with Guillaume Racine, the Co-founder of Return Magic.The return touchpoint is critical for building long-term relationships with your buyers. The way merchants approach returns and the kind of experience offered to buyers has significant ramifications on conversion, frequency, and loyalty.In a world where Amazon and other large players invest to differentiate with post-sale convenience, Return Magic equips independent Shopify merchants with the tools to exceed buyers expectations.…let’s jump into the show and learn more! Hosted on Acast. See acast.com/privacy for more information.