Personalizing eCommerce Fulfilment with Will Martin, Littledart Fulfilment

Will Martin is co-founder and financial director at Littledart Fulfilment, a 3PL providing bespoke eCommerce fulfilment that’s as unique as your business. Hit PLAY to hear: The role of personalization in fulfilment How efficient systems and tech help in fulfilment operations Why having a motivated team pays off The importance of early and accurate forecasting Balancing cost and quality in fulfilment Key timestamps to dive straight in: [06:33] Fulfilment helps in brand loyalty and customer retention. [09:34] Balancing cost and team importance in fulfillment. [11:13] Models based on time and space, great working environment for the team. [14:34] Managing peak seasons. [16:38] Early planning, be realistic, aim high. Avoid stress. [18:21] Will’s Top Tips! Full episode notes here: https://ecmp.info/493Contact SHOPLINE >>> https://ecmp.info/shopline Download our ebook >> https://ecmp.info/ebook "500 Top Tips to Make Your eCommerce Business More Profitable" Download our new ebook... https://ecmp.info/ebook 500 Tips to Increase Your ProfitsGet all the links and resources we mention & join our email list at https://ecmp.infoLove the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode Q&A on Spotify.Interested in being a Sponsor? go here: https://ecmp.info/sponsor This podcast uses the following third-party services for analysis: Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/