Product Review: Is Your Product Bringing Value to Your Customers?

Ecommerce at scale means making a difference in a lot of people's lives, many of those good, some of those.. not so much. Joseph, a prolific shopper of online products, has had plenty of experiences across the spectrum. Here are ten experiences you might want to know about since customer experience is key to your success. They're not all the best, or the worst, just the first ten that stuck out the most.