Upside down and back to front

In this podcast, Donna Cohen and I discuss the enormous yet largely untouched source of power that is the expertise of frontline staff within organisations. We explore the potential of workers knowledge for organisational learning and quality improvement and discuss the practical and environmental challenges of engaging frontline staff and tapping into their expertise and ideas. We also explore solutions that can counter the impact of top-down organisational design and create better relationships between managers and their teams.

Om Podcasten

This podcast series is about understanding diverse perspectives and emerging concepts in safety sciences, resilience and human factors. Each podcast is crafted as an open-ended discussion with scientists, subject matter experts, consultants and professionals in the safety domain with the view to create space for thinking and reflection.