S1 Ep.9: Thinking Outside the “Black Box”: The Interactive Process of Disability Accommodations During Covid-19

Comment on the Show by Sending Mark a Text Message. When it comes to the world of requests for disability accommodations under the Americans With Disabilities Act (“ADA”) and the Rehabilitation Act, the “black box” or the “unseen internal mechanism,” is the ever elusive “interactive process”. This is the process of information gathering and discussion between the employee requesting the disability accommodation and the employer who is obligated to determine whether the accommodation requested...