#17 Joining up the organisation to create alignment, flow and performance with Jon Lindsay

Welcome to Episode 17 of the Enterprise Excellence Podcast. I am so pleased to have Jon Lindsay as a guest. Jon helps business leaders develop flow, which he defines as, “talking about the right things at the right time with the right people taking ownership”. Jon was one of the early adopters of the enterprise excellence model, introducing Lean to the insurance business he ran in the early 2000s. In recent times Jon has used the concept of “Joined-Up” to reflect the need to respo...