#3 Practicing enterprise excellence Professor Peter Hines, Part 2 of 2

Welcome to Episode 2 of the Enterprise Excellence Podcast. In this episode we continue the conversation with Professor Peter Hines, exploring his recent book "The Essence of Excellence". We share his insights on the topic of sustaining excellence journeys for the long term, and his techniques to avoid the frustration and impact of failed improvement efforts within organisations. This episode delves deeply into the BESCILLED model develop by Peter and his co-author Chris Butterworth. The inter...