#97 Andy Olrich, a Tools vs Cultural Approach to Excellence.

Summary Keywordspeople, work, excellence, tool, talking, journey, lead, standard, leader, approach, organisation, lean, capability, CI, customer, trueIntroductionWelcome to Episode 97 of the Enterprise Excellence Podcast is such a pleasure to have Mr Andy Olrich with us today. Andy is the Continuous Improvement and Innovation lead at Hunter Water and is passionate about the people and culture side of making an excellence journey stick and succeed. Today we'll explore Andy's journey and ...