The new Consumer Duty: Episode 27 - Role of the Consumer Duty Champion

In this episode Simon Collins, Managing Director of the FS Regulatory Compliance team at Konexo and Claire Carroll, Partner at Eversheds Sutherland discuss the role of the Consumer Duty Champion. They explore who the Consumer Duty Champion should be, what regulators are expecting from this role and some of the challenges firms face in appointing the Consumer Duty Champion.