Understanding the Various Patient Personality Types and How We Can Tailor Our Communication to Them as Providers (with Dr. Ben Hechler)

Joining the show today is Dr. Ben Hechler, and he is here to talk about the important and often overlooked topic of patient personality types and how we can manage these. Dr. Hechler first explains why this is such a central piece of delivering a good service and satisfying your patients, sharing examples from his own work and typical situations that arise. We also get into some tips and tactics that you can use, and ways to improve your communication and interpersonal management. It is vital...