CX and EX At Once

❔Is it possible for a company to work on both customer experience and employee experience at the same time?❔One of Jeannie's core beliefs is that you can't authentically deliver a great customer experience without aligning that experience with your employee experience. Sometimes, Human Resource teams, departments and leaders are focused on process, procedure and operations, and they don't see their role as part of developing, nurturing and cultivating the right kind of employee experience. Th...