Steve Koch and Human-Centered Healthcare Experiences

We have on today’s podcast Steve Koch, Senior Vice President and Co-Founder of Cast and Hue. Cast and Hue is a consulting company that focuses a lot of its business in the healthcare space. They describe themselves as integrating “empathy, observation, behavioral psychology, and technology” to “cast a light on the people you serve and gain a deep understanding of their perspectives.” Using human-centered design methodologies, Cast and Hue seeks to co-create solutions with their clients to help them better understand their complete environments and then design approaches to develop better experiences.