Transactional to Transformational Experiences with Vaishali Dialani

On this episode of Experience by Design, we welcome Vaishali Dialani, now with Konabos and formerly of NOW Money. Vaishali is a 2022 CXPA Emergent Leader Award Winner for the Middle East, and for good reason We talk about how she is driven to make transformational technology and experiences for users and customers. She takes us through her work with NOW Money, a company built to help migrant workers with their financial services. We also talk empathy and transformational change through building experiences.

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This is experience by design, a podcast that brings new perspectives to the experiences we have everyday. Does standing in line always have to suck? Why are airports so uncomfortable? What does it mean to be loyal to a brand? Why do you love being connected but dislike feeling tethered to your smart phone? Can we train people to care about the climate? Join Sociologist Gary David and Anthropologist Adam Gamwell on an expedition to the frontiers of culture and business through the lens of human experience. We're here to make sense of the madness with leading psychologists, cognitive and social scientists, entrepreneurs, and business leaders.