Whitney Quesenbery on Voter Experience and Civic Design

The election season is upon us, and we are already experiencing the impact of poor design. Not that bad design and voting is anything new. Whitney Quesenbery and the Center for Civic Design is trying to change that. Listen to how a failed attempt at dancing led to Whitney's career in user experience, how a chance assignment led to her work in civic design, and what is being done to help design better elections and voting experiences.