#100 - How might we reduce tech support to drive innovation

Jeff Allen is the Senior Director - Global Grooming Engineering at Proctor & Gamble where he leads a global team for mechanical, plastic molding, chemical, hardware and software engineering. Jeff shares his path from mechanical engineer to a global manager across projects. We dive deep into his thoughts on digital transformation and focusing on small wins before continuing to iterate. Finally, we dive deep into a serious challenge around context switching and wasted time for his team.