The age of the customer
Fast Pace with Josh Phegan and Dean Mackie - A podcast by Josh Phegan - Real Estate Trainer, speaker, coach. - Thursdays
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In this Fast Pace episode, Dean Mackie and Josh Phegan look at balancing customer service and profit margins in the age of the customer. They talk about how roles are changing, what's most important to the customer, AI applications for improved customer insights, and products that provide a better customer experience with your organisation.
