How to apologize professionally and correct a situation

In this episode, Christina and Linda talk about: admitting when you make a mistake at work expressions used to apologizehow apologizing can be different in different culturesThe extra mile (useful English vocabulary you'll hear in the podcast): to mess up = mishandle a situationto call someone out = challenge or confront the person, especially about something they are doing wrong"practice what you preach" = take the same advice you give to others.Do you want the transcrip...