What the FinTech? | S.4 Episode 16 | Meeting customer needs in a cost-of-living crisis

In the latest episode of the What the FinTech? podcast, we’re joined by Andrea De Gottardo, CEO of UK digital bank Kroo, to chat about how banks in the UK have been responding to rising interest rates and what they should be doing more of to meet customer needs as the cost-of-living crisis rages on. Andrea and FinTech Futures editor Paul Hindle also discuss whether more transparency is needed in the space to help customers choose the right bank for them and the challenges of scaling a new digital bank amid tough macroeconomic conditions. And finally, we find out what fintech buzzword Andrea wants to lock away in our Fintech Jail! Thanks as always to Orama for editing this podcast. You can find out more about Orama and the services they offer here. https://orama.tv/ Take a look at our catalogue of episodes on the What the FinTech? homepage. https://www.fintechfutures.com/content-hub/what-the-fintech-podcast/