Building solutions to solve problems within the business ecosystem: Hemanth Gorur
First Contact: Stories of the Call Center - A podcast by NobelBiz Studios - Wednesdays
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Join us for a new episode with Hemanth Gorur, Vice President of Consulting Services at CGI - a company providing information technology and business process services. Hemanth started his career with CGI as a developer in India in 2001 and has worked in various roles within CGI focusing exclusively on the banking industry. It was great conversation around Hemanth’s story and the journey through CGI’s evolution, seeing that their core values have stayed the same: addressing the ‘so what’ factor and only building solutions to solve problems. Christian and Hemanth also talked about the ecosystem and holistic approach to realizing that the industry, the customer, or even a pandemic has forced change both into how you can do and scale things faster – from a compliance standpoint, all the way to the customer journey.