CCaaS and The Challenges of Cloud Migration: Frank Wassenbergh

This month on First Contact, we're talking to a prodigy of call center migration, with many successful operations under his belt and a wealth of fascinating cross-industry experiences. Frank Wassenbergh is the CCaaS Practice Leader and Managing Partner of Cloudlinx, a CCaaS Advisory group dedicated to securing effective and well-though-out migrations for their clients. In this recording, Christian & Frank hit it off speaking about the intricacies of contact center systems, their shared sales experiences, and more. This is First Contact, Stories of the Call Center, season 2 episode 5 with Frank Wassenbergh.